FAQ

AmishOutletStore.com does not have a showroom. We operate from our office and warehouse in Smithville, Ohio. We do take visitors by appointment Tuesday through Thursday between 9:00 am and 3:00 pm. Please give us a call at 330-669-9919 if you would like to plan a visit
Since we work with a wide range of talented Amish craftsman to produce your furniture, we don’t have a printed catalog. However, through AmishOutletStore.com, you can actually participate in the design process of your customized Amish furniture piece by choosing your wood species, stain color, and upholstery — resulting in a product that perfectly matches your décor.
Yes. All AmishOutletStore.com furniture is made from North American Hardwoods by Amish builders in Ohio and Indiana.
Our builders are able customize most of their pieces. Contact one of our Sales Consultants for more information. We do not customize plans for furniture not shown on our site or from builders we don’t work with regularly.
All dimensions listed on our site are the maximum outside dimension taken at the widest point unless otherwise noted. The dimensions are provided by the builders and are accurate to the best of our knowledge. Our furniture is not factory-made, so dimensions can vary slightly from sizes listed. Call one of our Sales Consultants for inside dimensions.
Yes, all furniture is made of solid hardwood except for all backs and drawer bottoms, which are made of furniture-grade plywood.
We recommend requesting stain or fabric samples when you order to help determine your choice. Samples can be sent to you free of charge if you place an order and we have received your 50% deposit.
All orders are handmade, so it will take approximately 3-4 months, sometimes longer, for your furniture to be built. If your order is a custom piece, it can take a little longer to complete. An additional two to three weeks should be allowed for delivery.
AmishOutletStore.com uses only professional furniture delivery companies to deliver your furniture. All furniture is carefully loaded and delivered blanket-wrapped to your home. See our Shipping Info.
Should you detect a defect or damage, simply contact us, and we will have the items repaired or replaced at our discretion at no charge to you. Please be prepared to send pictures that show the issue so we can assess what needs to be done.
All furniture is custom-made and fully assembled when it comes from our builders. Tables and beds will require some assembly if you opt for curbside delivery.
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OVER 25 YEARS IN BUSINESS
We take pride in offering custom, handmade Amish furniture built to stand the test of time.
$249 STANDARD SHIPPING
Flat rate shipping available to most zip codes in the contiguous United States.
AUTHENTIC AMISH FURNITURE
Thoughtfully designed for quick setup, requiring minimal effort and no extra tools.
PROFESSIONAL DELIVERY
We partner with several Third-Party delivery companies that cover most of the Continental US.
Perfect Quality And Customer Service!

We are writing from New York City, where there are huge number of options for purchasing mostly anything. However, our experience with Amish Outlet Store has been so positive that we continue to purchase furniture from you.

We couldn’t have a better staff person to work with than Ryan S. Ryan has a wonderful personality that we enjoy speaking to him about the products we are considering. He is very smart, patient, and most accommodating. We have been very pleased with the quality craftsmanship of your furniture, and the outstanding customer service from Ryan. You can be very proud having Ryan represent your company.

Arlene
 New York, NY
Elegant Designs and Cozy Living Spaces

I have purchased a beautiful custom oak dining table where the builders put on a slightly different leg and cut the width of the table down to meet my room specs. We had a slight problem with the top, but it was quickly replaced, and I could not be happier. The table, extra leaves, and 12 chairs are perfect! I recommend AOS to anyone who wants quality and a family piece that will last generations.

Chris
 El Dorado Hills, CA